Privacy Policy
Legal Terms
Copyright/Use
1) The information available through this website is the property of STEM Supplies and is protected by copyright and other intellectual property laws. Any printouts using or referencing content from this website shall contain the following copyright notice: "Copyright STEM Supplies, ALL RIGHTS RESERVED," along with STEM Supplies's logo that appears above. You agree not to reproduce, retransmit, photocopy. distribute. disseminate, sell, publish, broadcast, or circulate the information received through this website to anyone without the express prior written consent of STEM Supplies. Copying and distributing STEM Supplies's original copyright-protected content to third parties from this website is forbidden.
2) STEM Supplies reserves the right to monitor your use of this website to ensure compliance with this Agreement. If it is determined you are not in compliance with this Agreement. STEM Supplies reserves the right to take such action as is deemed necessary. Systematic access or extraction of content from this website, including the use of "bots" or "spiders," is prohibited.
Updated: February 2022
Privacy Policy
STEM Supplies is committed to preserving and safeguarding your right to privacy online. We have created this Privacy Policy to demonstrate our commitment to protecting your privacy. You should be fully aware of what happens to your personal information when you visit STEM-Supplies.com. If you have any questions or privacy concerns that are not answered here, we invite you to contact us.
Choice: STEM Supplies uses and discloses information in accordance with an organization's or professional's choice to restrict the use of the information. lf you are resident of California, please see the section of this Privacy Notice entitled "California Residents" for an overview of your California rights.
Accountability for Onward Transfer: Information is disclosed to third parties only for the purposes described in the notice and as permitted under applicable law. If information is shared with third parties, STEM Supplies requires contracts with those third parties that include limitation on use, provisions regarding compliance with comparable standards of security and data handling procedures as STEM Supplies provides. STEM Supplies remains liable for meeting the Privacy Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Privacy Principles, unless STEM Supplies can prove that it is not responsible for the event giving rise to the damage.
Data Integrity and Purpose Limitation: STEM Supplies employs substantive measures to produce high-quality, timely, and reliable data, including direct contact with educational institutions and professionals, as well as quality assurance procedures during data collection and processing. Personal information is used in a manner that is compatible with the purposes for which it was collected or authorized.
Access. Correction and Deletion: STEM Supplies provides organizations and professionals with access to their business information within STEM Supplies's databases and with an opportunity to correct verified inaccuracies.
Data Security: STEM Supplies applies appropriate technical, physical, and administrative data security measures to protect data against unauthorized access and disclosure.
Accountability: STEM Supplies seeks to adhere to its Privacy Principles through ongoing compliance, training. documentation, assessment, and dispute resolution initiatives.
This online privacy notice describes the Data Privacy practices that are applicable to STEM Supplies. This website may provide links to other websites that may employ different information management practices. We encourage you to carefully read the online privacy notices of these other websites to ensure that you understand their practices and the relevant distinctions.
What Information Do We Collect?
Personal information is generally defined as information that, by itself or in combination with other information, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably linked, directly or indirectly, with a particular consumer, device or household ("Personal Information"). Personal Information can include, but is not limited to, your name, address, telephone number, email address, username and password, IP Address or other online identifiers, browsing or search history, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, consumer preferences, location information, or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.
We also collect information about website visitors indirectly through standard web logs, such as IP addresses, browser types {e.g., Internet Explorer), areas of the website that are visited, and the website from which a visitor came. We routinely use this web log information in the aggregate in order to administer and improve our website. While some of this data may be traceable to an individual, we only seek to identify individuals whom we believe are using our website for improper purposes.
How Do We Use and Share Information?
STEM Supplies uses the individual and business identifiable information that we collect to operate our website, to communicate with website visitors and customers, and to carry out transactions that you request or authorize.
STEM Supplies shares information with third-party service providers such as payment processors, shipping and mail providers, web hosting and cloud service providers, data analytics suppliers, targeted advertising networks, and legal compliance advisors, in order to support STEM Supplies Internet websites and business operations. STEM Supplies contractually requires that these recipients only use the information for the intended purpose of the disclosure and that they destroy or return the information when it is no longer needed.
From time to time, STEM Supplies compiles online and offline transaction and registration information for internal analyses, such as market research, quality assurance, customer experience, and operational benchmarking initiatives.
You Have Choices
STEM Supplies respects your privacy preferences and offers the following ways through which you may control how we contact you and disclose your information. We will honor your requests accordingly.
STEM Supplies Email Marketing: We provide individuals with the opportunity to opt-out of receiving STEM Supplies promotional emails, newsletters, and updates about new STEM Supplies features, products, and services. You may opt out of receiving such promotional communications by sending us an email or calling STEM Supplies Customer Service at 855-257-9196. You may change your preferences at any time. We may continue to send you transactional or service-related emails, such as communications regarding your account or subscription service, despite your desire to not receive promotional or marketing email messages.
STEM Supplies Direct Mail Marketing: We provide businesses and organizations with the opportunity to place themselves on our company's internal Do Not Mail list should they no longer wish to receive catalogs or promotional mailers. You may be placed on this list by sending us an email or by calling STEM Supplies Customer Service at 855-257-9196. We may continue to send you transactional or service-related correspondence despite your desire to not receive marketing mailers.
Website Use Information: You have additional choices regarding website use information that our third-party advertisers and partners may collect or receive through the employment of cookies, Web beacons, pixel tags. clear GIFs, and other similar media. Please see the "Third-Party Advertisers" section below for more information.
Cookies, Web Beacons, and How We Use Them
We design the layout and features of our website so that new visitors may anonymously learn about our products and services without revealing their identities. For new visitors. we use cookies or Web beacons to collect limited data, such as the date, time, and areas of our website that are visited, as well as the website from which the new visitor came. When you select one of our products or services, register for a newsletter or email alert. or complete a survey, we may try to identify your browser; and we may combine information from cookies, Web beacons, and other information collected online with other data that we maintain about you. By improving the features, marketing, and content of our website and by making your online experience more convenient and meaningful, we are able to better serve our customers' needs.
A cookie is a small text file that is stored on your computer's hard drive and that often includes an anonymous unique identifier. When you visit a website, that website's computer asks your computer for permission to store this text file in a section of your hard drive that is specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it. Your browser will only permit a website to access the cookies that it has previously sent to you and not the cookies sent to you by other websites. Some of our business partners, such as third-party advertisers, may use cookies that originate from their websites. We have no access to, or control over, these cookies. For more information, please see the "Third- Party Advertisers" section below. We use cookies to store login or other information on your computer, which serves to improve our website functionality and tailor our services to your preferences and interests. For certain services. we offer users the ability to store a user ID or password within a cookie so that they do not need to reenter it when they subsequently return to our website. Cookies, in conjunction with our Web server's log fi les, allow us to calculate the aggregate number of people visiting our website and to assess which parts of the site are most popular. This information helps us to constantly improve our website and better serve our customers. We do not store credit/debit card numbers in cookies. Most Internet browsers allow users to decide whether to accept cookies and how long to keep them on their hard drive. You may reset your browser to refuse cookies and still use our website, although website access and functionality may be slower and less convenient.
A Web beacon is a graphic image, such as a pixel tag or clear GIF, which is placed on a Web page or in an email message to monitor user activity, such as whether the Web page or email message is accessed or clicked. They are often invisible because they are very small in size. They are also used on many Web pages for alignment purposes. We sometimes use Web beacons to provide an independent accounting of how many people visit our website or to gather statistics about browser usage on our website. Some of our Web pages and HTML-formatted email newsletters use Web beacons in conjunction with cookies. It is difficult for you to limit the use of Web beacons because there is no easy way to distinguish their use from alignment and other purposes. Web beacons may also be loaded from a different Web server than the rest of the page.
Disclosure or Sale of Personal Information
Except as noted herein, STEM Supplies does not sell or share your Personal Information with any person or entity outside of STEM Supplies.
We may disclose certain portions of your Personal Information to analytics providers, advertising networks, and other service providers or third parties for certain business purposes as identified above, and receive something of value in exchange for this disclosure. As referenced in the table of Personal Information we collect, use and share, the Site uses cookies to deliver content specific to your interests, analyze how visitors and customers interact with our Site, and for other purposes disclosed above. We may employ other companies to provide similar marketing services on our behalf. With our approval, these third parties may also place “cookies” for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. We do not use cookies to store credit card information or other financial information. You are not required to accept cookies. However, certain functionality of the Site may not work properly (if at all) if you reject cookies.
Depending on where you reside, the disclosure of your cookie identifiers, including your IP address, in exchange for certain third-party services may be considered a sale of your Personal Information, and you may have the right to opt-out of any such sale of your Personal Information by STEM Supplies.
This Site may use Google Analytics and Google Tag Manager, which are web analytics services that use cookies to analyze your use of our Site. The information collected by these cookies about your use of the Site (including your IP address) is transmitted to and stored on a Google server in the United States. Google uses this information to assess your use of the Site, providing reports on data such as how often you visit, what pages you view when you visit, and what other websites you have visited prior to visiting our Site. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google. View an overview of Google’s data privacy practices for Google Analytics here. For more information on Google’s privacy practices generally, please review Google’s privacy policy at https://policies.google.com/privacy.To opt-out of being tracked by Google Analytics, you may be able to download and install the Google Analytics Opt-out Browser Add-on here.
STEM Supplies allows cookies, IP addresses and marketing information to be collected and managed by our third-party marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our Site and elsewhere. You can opt-out of receiving targeted ads served by us or on our behalf by clicking here.
If you opt-out, you will still see ads but they will not be personalized based on your online activity. Please note that if you disable your cookies or upgrade your browser after opting out, you will need to opt-out again. Further, if you use multiple browsers or devices you will need to execute this opt-out on each browser or device.
You can also generally opt-out of receiving targeted ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting http://optout.networkadvertising.org/. You may opt-out of receiving targeted advertisements from other companies that perform interest-based advertising services, including some that we may work with, via the Digital Advertising Alliance (DAA) site at http://optout.aboutads.info/. Please note that when using the ad industry opt-out tools described above, you may need to execute opt-outs for each browser or device that you use, and that other companies’ opt-outs may function differently than our opt-out.
Certain areas of the Site may integrate with social media sharing services which will let you share content from the Site with other online services. Your use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the relevant social sharing service. Please review the privacy policies of those social media services for more information about how such services handle the information you provide to or share through them.
STEM Supplies neither collects nor sells the Personal Information of minors under 16 years of age.
Data Security
STEM Supplies implements commercially reasonable security measures to protect information against unauthorized access and disclosure. These measures include technical, physical, and administrative data security safeguards. STEM Supplies requires employees to complete appropriate training on data management and security practices.
There is no such thing as "guaranteed security," whether conducting business online or offline. Having established this fact, STEM Supplies employs commercially reasonable and appropriate data security safeguards that are consistent with our business operations and generally accepted industry standards.
Data security is our priority, and we commit ourselves to safeguarding our customers' data. We do this by:
Data Retention
STEM Supplies retains information for as long as an account is active or as needed to provide services. We retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children
STEM Supplies's website is not targeted, intended or expected to be of use to children. User provided contributions of content or contact information regarding or about children are expressly prohibited.
Changes to STEM Supplies's Data Privacy Practices
If we make material changes to our information management and Data Privacy practices, we will post these changes on our website in order to keep you informed of how we collect. use, manage, disclose, and protect our information assets. Such changes will be posted in this section of our online privacy notice, and the policy effective date will be updated accordingly.
Your Use of Our Website Is Consent
By using our website, you hereby consent to our collection, use, management, retention, and disclosure of your information as described in this notice.
California Residents
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the Access and Correction section above for contact information.
Starting January 1, 2020, under the California Consumer Privacy Act (the CCPA) residents of the state of California have the following rights:
You have the Right to Access Information About Collection, Disclosure and Sale of your Personal Information over the past 12 months.
Additional information about The Right to Information About Collection, Disclosure and Sale of your Personal Information
The Right to Information About Collection, Disclosure and Sale of your Personal Information gives you the right to request the following information:
You have the Right to Deletion of information you have shared with us subject to certain exceptions.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
You have the Right to Opt Out of the Sale of Your Personal Information, unless such personal information was collected from a government source.
You also have a Right Not to be Discriminated Against for exercising your CCPA rights. You do not need to request this right, this a is a right we will always give you in regard to any CCPA rights request.
If you would like to exercise your CCPA rights over the phone, please call us and clearly state that you are a resident of the state of California and wish to exercise your CCPA rights. We will ask for additional information to verify your identity.
We reserve the right to use a third party to verify your identity and this third party may require additional information for verification purposes. The data you provide will only be used to fulfill your CCPA request.
Please see the chart at the bottom of this page for the categories of personal information about California consumers that we have collected, sold and disclosed for a business purpose over the past 12 months.
SMS Disclosure
At STEM Supplies, we value your privacy and are committed to protecting it. This SMS Disclosure Policy outlines our practices regarding the receipt of SMS messages. STEM Supplies does not send outbound SMS messages to our customers for marketing, promotional or other notification alerts.
Customers may initiate a conversation with STEM Supplies Customer Service via SMS at 833-887-4738 and STEM Supplies may respond to those inquiries via outbound SMS. We will not use SMS to communicate personal or secure information. Message and data rates may apply; message frequency may vary. Reply STOP to opt-out of future messaging. By contacting the 833-887-4738 SMS line, you acknowledge and agree to this disclosure and its terms. If you do not agree with this disclosure, we recommend refraining from using the 833-887-4736 SMS line. For further assistance or inquiries, please contact us.
STEM Supplies may receive SMS messages for internal purposes including multi-factor authentication (MFA) or other verification processes.
Information We Collect and How It is Used: When an SMS message is received, we may collect the phone number from which the message was sent, the content of the SMS message, and the date and time the message was received. For conversational inquiries with STEM Supplies Customer Service, the information is used to respond and communicate with you, our valued customer. For internal verification purposes, the information is used to confirm the identity of our employees or authorized users to enhance the security of our internal systems. We do not share your phone number, message content or any other information collected from SMS messages with third parties, except as required by law.
Data Security and Retention: We implement appropriate security measures to protect the information collected from inbound SMS messages from unauthorized access, disclosure, alteration, or destruction. We retain your phone number, message content, and usage data only as long as necessary to fulfill the internal purposes outlined in this policy or as required by law.
Your Rights: You have the right to request a copy of the information we hold about you from inbound SMS messages, request corrections to any inaccurate or incomplete information and to request the deletion of your information, subject to legal or operational requirements.
Contact
If you have any questions or comments about this Policy, the Services, or your dealings with STEM Supplies, please contact us .
STEM Supplies intends to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact STEM Supplies.
Contact information and other data that could be used to identify or communicate with you, including your name, alias, signature, mailing/shipping address, email address, telephone number, fax number, company name, job title, role or other professional or business information, and any inferences we might draw from such information. Credit/debit card or other payment/financial information.
Account access information, including your password.
Demographic information such as your age, birthday, sex, gender, job title, role, other professional interests, your status as a military veteran, and any inferences we might draw from such information.
First-party cookie identifiers set directly by STEM Supplies, which may include information on your interaction with the Site, any STEM Supplies application, or any STEM Supplies ad, and any inferences we might draw from such information.
Third-party cookie identifiers, internet protocol (IP) addresses, pixels and other online identifiers, browsing history, search history, email activity, information on a consumer's interaction with a website, application, or advertisement, and any inferences we might draw from such information.
• Create an account with us;
• Register for a webinar;
• Submit a request for information on goods or services offered on or through the Services;
• Sign up to receive mailings, newsletters, e-mail updates or other communications about STEM Supplies products and services which may be of interest to you;
• Request a STEM Supplies catalog;
• Order and pay for STEM Supplies products and services;
• Submit routing requests for custom shipping;
• Contact STEM Supplies with questions or comments;
• Participate in a promotion, contest or survey;
• Interact with us at tradeshows and conferences;
• Allow us to visit your facility; or
• Provide it to us in the content of any communications you direct to STEM Supplies.
• Create an account with us;
• Participate in a promotion, contest or survey;
• Submit a form on the Site; or
• Provide it to us in the content of any communications you direct to STEM Supplies.
• Order and pay for any goods or services advertised on or through the Services.
• Create an account on the Site.
• Visit or use the Site, automatically.
• Administer your account;
• Process and respond to your requests for information;
• Process payment information when you order a STEM Supplies product or service;
• Communicate with you regarding the status of your order;
• Send you products and anything else you order for shipping;
• Respond to your questions and comments;
• Provide you with information on new products, services, promotions and other updates in which we think you may be interested;
• Administer your account;
• Communicate with you regarding surveys, contests, sweepstakes and other promotions;
• Provide customer service;
• Analyze your consumer preferences; or
• Contact you with information on new products, services, promotions and other updates in which we think you may be interested.
• Monitor Site usage;
• Count ad views or impressions, verify the positioning and quality of ad impressions;
• Evaluate how you review and respond to emails we send you; or
• Process or fulfill orders and transactions which you have authorized; or
• Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activity.
• Administer your Site account;
• Detect security incidents; or
• Undertake activities to verify, maintain and improve the safety of the Site and the Services.
• Provide you with information on new products, services, promotions and other updates in which we think you may be interested.
• Recognize you on return visits to the Site;
• Analyze how you interact with our Site;
• Identify products and services in which you might be interested;
• Detect security incidents;
• Undertake activities to verify, maintain and improve the quality or safety of the Site and Site-related services;
• Debugging to identify and repair errors that impair existing intended functionality with the Site;
• Conduct data analysis and testing;
• Undertake internal research for technological development and demonstration; or
• Monitor Site usage.
• Shipping and mail providers including storage facilities and dropshippers;
• Payment processors;
• Marketing firms including email marketing vendors;
• Survey and other promotional service providers;
• Customer service vendors;
• Web hosting and cloud service providers;
• Data analytics suppliers;
• Product experts and technology consultants; or
• Legal compliance advisors.
• Survey and other promotional service providers;
• Marketing vendors;
• Web hosting and cloud service providers; or
• Data analytics suppliers.
• Credit/debit card processors and other payment processing entities.
• Web hosting and cloud service providers; or
• Technology consultants
• Data analytics providers;
• Marketing firms including email analytics vendors; or
• Targeted advertising networks.
This Policy was last updated on September 25th, 2024.